Milena Barbosa

  • Total activity 22
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 12

Activity overview

Latest activity by Milena Barbosa
  • Milena Barbosa created an article,

    πŸ“˜ About Office – Real Estate Consulting Experts

    Welcome to Office!We are a consulting firm fully dedicated to the real estate industry, focused on delivering real and sustainable value to our clients. We act as strategic partners throughout the ...

  • Milena Barbosa created an article,

    πŸ’¬ Join Our Community

    IntroductionOur community is a collaborative space where users can share insights, ask questions, and learn from one another. It’s a great place to stay updated and engage with both peers and produ...

  • Milena Barbosa created an article,

    πŸ“ž How to Contact Support

    Β  IntroductionWe understand that sometimes you may run into issues, have specific questions, or just need a bit of guidance. Our support team is committed to helping you find the answers you need, ...

  • Milena Barbosa created a post,

    How I reduced ticket backlog using macros and triggers

    Hi all,Just wanted to share a quick win from my setup that helped our (demo) support team reduce backlog by almost 40% in the first week!We created a series of macros for common issues like passwor...

  • Milena Barbosa created a post,

    Has anyone successfully integrated Zendesk with Slack for real-time ticket updates?

    Hey everyone,I'm currently setting up our Zendesk instance for internal testing and was wondering if anyone here has successfully integrated it with Slack.Specifically, I'm looking to: Get real-tim...

  • Milena Barbosa created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

  • Milena Barbosa created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • Milena Barbosa created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

  • Milena Barbosa created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Milena Barbosa created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more